Thursday, December 23, 2010

The Challenge of Excellence is Consistency Not Repetition

The Challenge of Excellence is Consistency Not Repetition

A very interesting thing to look at...

Thank you Kate.

Thursday, December 16, 2010

60 TIPS FOR A STUNNINGLY GREAT LIFE


1. Exercise daily.
2. Get serious about gratitude.
3. See your work as a craft.
4. Expect the best and prepare for the worst.
5. Keep a journal.
7. Plan a schedule for your week.
8. Know the 5 highest priorities of your life.
9. Say no to distractions.
10. Drink a lot of water.
11. Improve your work every single day.
12. Get a mentor.
13. Hire a coach.
14. Get up at 5 am each day.
15. Eat less food.
16. Find more heroes.
17. Be a hero to someone.
18. Smile at strangers.
19. Be the most ethical person you know.
20. Don’t settle for anything less than excellence.
21. Savor life’s simplest pleasures.
22. Save 10% of your income each month.
23. Spend time at art galleries.
24. Walk in the woods.
25. Write thank you letters to those who’ve helped you.
26. Forgive those who’ve wronged you.
27. Remember that leadership is about influence and impact, not title and accolades.
28. Create unforgettable moments with those you love.
29. Have 5 great friends.
30. Become stunningly polite.
31. Unplug your TV.
32. Sell your TV.
33. Read daily.
34. Avoid the news.
35. Be content with what you have.
36. Pursue your dreams.
37. Be authentic.
38. Be passionate.
39. Say sorry when you know you should.
40. Never miss a moment to celebrate another.
41. Have a vision for your life.
42. Know your strengths.
43. Focus your mind on the good versus the lack.
44. Be patient.
45. Don’t give up.
46. Clean up your messes.
47. Use impeccable words.
48. Travel more.
50. Honor your parents.
51. Tip taxi drivers well.
52. Be a great teammate.
53. Give no energy to critics.
54. Spent time in the mountains.
55. Know your top 5 values.
56. Shift from being busy to achieving results.
57. Innovate and iterate.
58. Speak less. Listen more.
59. Be the best person you know.
60. Make your life matter.

Source: http://www.robinsharma.com 

Thursday, December 2, 2010

Five Steps to Improving Business Performance through Customer Intimacy

An interesting article explaining the basics on leading towards Customer Intimacy:

You can download the complete article @ http://forms.madisonlogic.com/FormConfirmation.aspx?pub=88&pgr=136&src=2379&tgt=1657&cmp=2678&ast=10793&frm=443&pi=567914&up=2-567914-21-6-66-246-0


Customer Intimacy is one of three “value disciplines” that drive company success. In this white paper, you’ll learn how this strategic initiative can be implemented in five practical steps:

1. Plan: Clearly define the problem you’re trying to solve.

2. Capture: It all starts with the data. Where is your data? What does it tell you?

3. Predict: Using predictive analytics, you can anticipate customer actions. Which customers will switch their loyalty? Which will become more valuable over time?

4. Act: Use the knowledge you’ve gained to drive your decisions and optimize outcomes.

5. Expand: Build on early successes, using the cost savings and increased profits to fund next steps, and
continually expand and refine your initiatives.




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